Privacy Policy
Effective Date: November 2025
At GausMaker (“we”, “us”, or “our”), operating as Esvendor E&G Partnership, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website gausmaker.com.
1. Information We Collect
We collect information necessary to process your orders and provide quotes:
- Personal Information: Name, email address, shipping/billing address, and phone number.
- Project Files: STL, STEP, or OBJ files you upload for quoting purposes.
- Payment Information: We do NOT store credit card details. Payments are processed securely via Stripe or PayPal.
2. How We Use Your Information
- To process and fulfill your orders.
- To calculate shipping and taxes accurately.
- To communicate with you regarding your order status or quote.
- To improve our store (via anonymous analytics).
3. Intellectual Property & 3D Files
We respect your intellectual property. Your 3D files are strictly confidential. They are used solely for the purpose of manufacturing your order and are never shared, sold, or distributed to third parties. We can delete your files from our servers immediately upon request after order fulfillment.
4. Third-Party Services
We share limited data with trusted partners to fulfill our services:
- Payment Processors: Stripe, PayPal.
- Shipping Carriers: Royal Mail.
- Analytics: Google Analytics (anonymised data).
5. Cookies
Our website uses cookies to enhance your browsing experience (e.g., keeping items in your cart). You can control cookie preferences via the popup banner on our site.
6. Your Rights (GDPR)
Under UK law, you have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at ghub@web2-0.gausmaker.com.
7. Contact Us
For privacy-related inquiries, please contact:
GausMaker (Esvendor E&G Partnership)
Bournemouth, United Kingdom
Email: ghub@gausmaker.com